How Do I Reset My Password?

Navigating the Responsible Beverage Service (RBS) certification process in California involves frequent access to the California RBS Portal for information and tasks including managing your certification, completing a state-approved RBS training course, and tracking your progress towards your certification. If you ever find yourself locked out of your ABC account or need to reset your password, it’s important to know the steps to regain access quickly and securely.

How Do I Reset My Password?

If you’ve forgotten your password or need to change it, use these steps:

1. Access the Login Page
   • Navigate to the RBS Portal login page.
   • Click on “Forgot Password?” near the password entry field.
2. Follow Automated Reset Process
   • Enter Your Email Address: Input the email associated with your RBS account.
   • Complete Password Reset Instructions: Check your email for a link to create a new password. This email could be found in your inbox, spam, or junk folders.
3. Create a New Password
   • Ensure your new password is at least 15 characters long and different from previous passwords.
   • Follow the instructions in the reset email to confirm your password reset.
4. Complete the Reset Process
   • Submit the New Password: After confirmation, submit the changes.
   • Log In to your RBS Portal Account with New Credentials: Return to the login page and enter your new password to login to your account.

Things to Consider

• Self-Service Feature: The password reset process in the RBS Portal is fully automated. RBS Portal support staff cannot view or change your password manually, so it’s crucial to follow the automated process carefully and precisely.
• Security: Choose a strong and unique password to enhance the security of your account. Avoid reusing old passwords.