A Group Leader’s Guide for Enrollment, Renewals, and Purchasing RBS Training Courses

As a Group Leader responsible for ensuring that your team completes Responsible Beverage Service (RBS) training, having the right tools and system at your fingertips is essential. Whether you’re onboarding new employees, renewing RBS certification for seasoned staff, or purchasing additional group seats for new employees or renewals, your Group Leader features make it simple!

How to Give Your Group Members Access to an RBS Training Course

Once logged into your account and on your Group Page, follow these steps to enroll new team members:

1. Click Enroll New User; An Enroll New Users window will appear
2. Enter in each group member’s
   1. First Name
   2. Last Name
   3. Email Address
3. Click Submit to enroll your group member. Click + Add More Users to continue adding names manually. 

Tip: For bulk user enrollment for larger teams, use the Upload via CSV option. This will allow you to upload multiple users at once. A sample spreadsheet format will be provided to you once selecting this option.

After submission, your Group page will update to reflect newly added members. Each user enrolled will receive two automated emails. One email will have instructions on how to login to their account and claim their RBS training course. Have users check their spam/junk folders in their email if they don’t see these emails.

Navigating Certification Renewals For Your Team Members

Group members who are already enrolled and need to renew their RBS certification do not need to be added again. Instead:

1. Go to your Group page
2. Locate the user needing to renew their RBS certification
3. Click Re-Invite next to their name

Once you click Re-Invite, a new email will be sent to them and will give them the ability to retake a training course in order to get recertified. This is an easy, efficient way to keep renewals on track, without accidentally enrolling them twice and taking up a free seat in your Group.

Note: The ability to Re-Invite users depends on the available seats in your Group. You will need to purchase the corresponding number of seats to the amount of people that need to retrain in your group.

How to Purchase More Courses For Your Group

Once you’ve used all of your originally purchased course seats, you can purchase more at any time with just a few clicks!

1. From your Dashboard, click Courses at the top
2. Click Enroll Now
3. Select Group and look for the selection I want to
4. From the drop down menu, click Increase seats to existing group
5. In the Group Name field, locate your group name from the list.
6. Enter in the number of seats you’d like to purchase for your group.
7. Click Add to Cart and complete the checkout process. You will need to enter payment and billing information in order to proceed with the purchase. 

Once this purchase is complete, if you didn’t have access before, you should now have access to an Enroll New Users button on your Group Dashboard. This will allow you to add new users to your group. See above on how to navigate this process.